Silver's is particularly attentive to the needs and expectations of its customers.

We hope that you are always happy with the purchases made on silversrapallo.it

If you had second thoughts about purchasing fact, you can still decide to return the product without giving any reason, within 14 calendar days after delivery (or delivery of the last product, lot or piece in the case of goods delivered separately).

The right of withdrawal may be exercised in connection with the purchase of any product on silversrapallo.it, except for:

  • Articles made to measure or clearly personalized

    In case of exercising the right of withdrawal in accordance with the illustrated here, you will be entitled to a refund of what you paid for the purchase of the returned product.

    We will refund the price of the product for which it was terminated the contract within 14 days of receipt of your email with the cancellation notice.

    We will however withhold the reimbursement until we have received the product, or as long as you have not provided proof that they have taken steps to return to Silver's, whichever situation occurs first. To exercise the right of withdrawal you will need to inform us using the Contact at silversrapallo.it

    You are also required to return the products by following the instructions in our center made without delay and in any case within 14 days from the date on which you communicate your withdrawal.

    The cost of returning the product are at your expense. We may deduct from the refund an amount corresponding to the decrease in the value of assets resulting from the handling of the goods other than what is necessary Please pack the product properly.

    Please note that the rights recognized herein apply only to sales made on silversrapallo.it.

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